Job Description
Overview:\n
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\n A key role for a manufacturer in the Chorley area, the Customer Experience Manager takes ownership of customer satisfaction (CSAT) and the end-to-end customer journey, and acts as the primary point of escalation for customer complaints, both pre-sale and post-sale.\n
\nThe role also owns the Group's reputation across all Trustpilot pages. Working closely with customer service, sales, bookings...\n
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ZIPC1_UKTJ
