Must-Haves:
• 1 plus year of customer service experience
• High school diploma
• Good communication
Plusses:
• Epic Experience
• Call center experience
Day-to-Day:
This is a customer service position responsible for handling calls related to Epic MyChart implementation. The representative will use a provided list of FAQs to resolve inquiries. If the issue is not covered in the FAQs, it will be escalated to Service Desk Tier 1 or Tier 2 for further assistance.
This is a 3-month contract with pay of $19-20/hr depending on the shift time worked.
