PBX Operator - Club Wyndham Palm Aire Resort
Job Description
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- Central Location, Fort Lauderdale, Florida, United States, 33062 \n
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- Guest Services \n
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- Full Time \n
We Put the World on Vacation
Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.\n \nHow Youll Shine: As a PBX Operator, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout. Youll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
\n \nHow You'll Make an Impact:
\nBring smiles to guests from around the world by providing warm welcomes
\nGuide guests through the registration process, issue unit keys, and provide
\ninformation about the resort and area attractions
\nProcess cash and credit card transactions strictly following established procedures
\nBalance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
\nComplete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
\nReserve and confirm reservations for individuals and/or groups
\nProvide guests with room rate quotes
\nRespond to guest inquiries and concerns as quickly and completely as possible
\nPromote teamwork and quality service through daily communications and coordination with other departments
\n \nWhat Youll Bring
\nProfessional appearance and a positive, can-do attitude
\nExcellent communication skills with the ability to read, write and understand English
\nAbility to solve problems with a minimum of supervision
\nBasic math skills and knowledge of proper cash handling procedures
\nAbility to multitask and work in a fast-paced environment
\nAttention to detail and strong organizing skills
\nBasic computer and office skills
\nHotel hospitality front office system knowledge a plus
\nAbility to work independently or with others as needed
\n \n \n \n \nHow You'll Be Rewarded:
\nWe offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
\nNote: Temporary and/or seasonal associates are ineligible for Paid Time Off.
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- Medical \n
- Dental \n
- Vision \n
- Flexible spending accounts \n
- Life and accident coverage \n
- Disability \n
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) \n
- Wish day paid time to volunteer at an approved organization of your choice \n
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) \n
- Legal and identify theft plan \n
- Voluntary income protection benefits \n
- Wellness program (subject to provider availability) \n
- Employee Assistance Program \n
Where Memories Start with You
\nHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
\n \nWe are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
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