Payroll Assistant

Payroll Assistant

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• Location: Plymouth, Devon
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• Job Type: Permanent, Full-Time
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• Salary: Competitive
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Reed is excited to partner with one of the UK's most successful and rapidly expanding retail businesses to recruit a Payroll Systems Assistant. This role is based at their Head Office in Plymouth and offers a fantastic opportunity for individuals with experience in payroll systems, HR systems, or data administration who are passionate about working with technology, analysing data, and improving processes.

Day-to-day of the role:

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• Support the administration, optimisation, and continuous improvement of payroll and workforce management systems to ensure data accuracy, system efficiency, and excellent service delivery across the business.
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• Work closely with Payroll, HR, Finance, and operational stakeholders to maximise the effectiveness of key systems including Zellis Payroll, UKG Workforce Management, and Microsoft reporting tools.
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• Assist with system upgrades, testing, enhancements, and the rollout of new functionality.
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• Monitor system integrations, performance, and data quality, identifying and resolving issues proactively.
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• Produce, analyse, and interpret payroll and workforce reports to support business decision-making.
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• Manage data imports, reconciliations, validations, and audits to ensure accuracy and compliance.
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• Provide first-line systems support and guidance to payroll colleagues and business users.
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• Support payroll projects, process improvements, and efficiency initiatives.
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• Ensure compliance with payroll legislation, GDPR requirements, internal controls, and audit standards.
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• Identify opportunities to automate processes and improve user experience, reporting capability, and payroll accuracy.
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Required Skills & Qualifications:

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• Experience working within a payroll, HR systems, workforce management, or related systems environment.
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• Strong understanding of payroll processes and data management principles.
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• Proficient in Microsoft Excel, including formulas, data manipulation, and analysis.
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• Excellent analytical and problem-solving abilities.
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• Strong attention to detail and the ability to work confidently with large data sets.
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• Experience producing reports and presenting findings to stakeholders.
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• Strong communication skills with the ability to explain technical information clearly.
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• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
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• Professional and confidential approach to handling sensitive information.
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Desirable Experience:

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• Experience using Zellis Payroll and/or UKG Workforce Management (Kronos).
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• Previous experience within an in-house payroll function.
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• Knowledge of UK payroll legislation and best practice.
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• Experience with data imports, CSV files, interfaces, and system integrations.
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• Involvement in payroll testing, upgrades, or implementation projects.
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• Knowledge of SQL, reporting tools, or data extraction techniques.
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• Experience supporting business change and continuous improvement initiatives.
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Benefits:

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• Competitive salary
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• Pension scheme
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• Employee discount
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• Cycle to Work scheme
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• Long service awards
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• Career development opportunities within a growing national business
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If you're looking to combine your payroll systems knowledge with data analysis and process improvement in a growing and forward-thinking organisation, we'd love to hear from you.

Please apply today with your CV! Please contact Emma Hutchings at the Reed Devon & Cornwall office for more information.