Allocations and Verifications Officer

Allocations & Verifications OfficerLocation: South East LondonRate: £30.67 per hour UmbrellaContract: 3-Month Ongoing ContractHours: Monday to Friday, 9am–5pmWorking Arrangement: Hybrid – 2 Days in the OfficeWe are currently recruiting for an Allocations & Verifications Officer to join a Housing team within a South East London Council on a 3-month ongoing contract.The successful candidate will be responsible for supporting the Council’s statutory rehousing responsibilities under Part VI of the Housing Act 1996, delivering an efficient, customer-focused allocations and verification service.Key Responsibilities\n

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• Manage housing allocations and verification processes for tenants and residents applying for transfers and social housing.
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• Allocate Council properties and make nominations to Housing Associations and Housing Co-operatives, including mobility schemes where appropriate.
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• Advertise properties and shortlist prospective tenants through Choice-Based Lettings (CBL), ensuring applicants meet the relevant needs and qualification criteria.
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• Make direct offers in accordance with the Council’s Housing Allocation Scheme, policies and procedures.
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• Undertake detailed verification and investigation of housing applications, including home visits where necessary.
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• Maintain a strong working knowledge of housing allocation policies, legislation and procedures.
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• Work closely with housing providers, including ALMOs and Registered Social Landlords (RSLs), to ensure effective use of social housing stock.
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• Monitor provider performance and develop effective working relationships with internal and external stakeholders.
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• Produce accurate management information, data and reports relating to the allocation and supply of social housing.
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• Liaise with teams across Housing and other Council directorates to support a joined-up approach to service delivery.
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• Ensure all applications and allocations are processed accurately, efficiently and within relevant timescales.
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About YouThe ideal candidate will have:\n

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• Previous experience working within housing allocations, verification or rehousing services.
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• Strong knowledge of Part VI of the Housing Act 1996 and social housing allocation processes.
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• Experience working with Choice-Based Lettings (CBL) and housing registers.
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• Experience assessing housing applications and verifying eligibility and qualification.
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• Excellent knowledge of housing allocation schemes, policies and procedures.
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• Strong investigation, analytical and decision-making skills.
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• Excellent communication and customer service skills.
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• Experience working with housing associations, ALMOs, RSLs and other housing providers.
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• The ability to manage a busy caseload and work effectively to deadlines.
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• Strong IT, administrative and report-writing skills.
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Interested?If you have experience in Housing Allocations, Verifications, Rehousing or Choice-Based Lettings and are immediately available or looking for your next contract opportunity, please get in touch.