Customer Support Specialist
Job Description
Our client is looking for a bright, inquisitive, go-getter to join a super friendly team based near Reading station.
\nYou will be working with the inbound call team for this award wining Insurance business, offering outstanding customer service to policyholders and Financial Advisors resolving queries via phone, email, webchat and post.
\nYou should have:
\nA customer first mindset and strong communication skills
\nPositivity, energy, and the ability to manage your own workload.
\nTeam spirit and resilience when dealing with challenging queries.
\nExperience in customer service within a finance environment
\nOur client will offer
\nThere will be full in-depth training plus personal development is key to this organisation and there is a strong progression route.
\nOutstanding benefits, Hybrid working 3 days in the office and 2 working from home - if you prefer it can be 5 days in the office but not remote.
\nThis role would suit entry level applicants as well as those with more experience as long as you are keen and enthusiastic to do a great job.
\nApply today for this career role
