Personal Injury Paralegal

Personal Injury Case Handler

\n
• Location: Bristol
\n
• Job Type: Hybrid (Office 2 days a week, Home working)
\n
• Salary: Competitive
\n

Our client is looking for an experienced Personal Injury Case Handler to join their claimant injury department. The successful candidate will manage their own caseload involving a variety of injury claims, including those involving vulnerable road users and minor to moderate head injury claims. This role offers a combination of office and home working, with a requirement to work from the Bristol office two days a week.

Day-to-day of the role:

\n
• Efficiently and effectively run your own caseload of personal injury claims.
\n
• Pursue claims up to a value of £25,000.00 through and outside of the MOJ Portal, including pre and post litigation stages, making full use of the case management system.
\n
• Comply fully with agreed service standards.
\n
• Communicate with clients, insurers, expert witnesses, and solicitors.
\n
• Attend and participate in weekly risk assessment meetings.
\n
• Manage client expectations and effectively deal with any complaints that arise in line with company policy.
\n
• Perform any other duties as required.
\n

Required Skills & Qualifications:

\n
• Experience of handling a claimant injury caseload.
\n
• Working knowledge of MOJ Portal processes.
\n
• Experience of pursuing claims allocated to the Fast Track.
\n
• Experience of litigation including the issue of proceedings, complying with Court Directions through to Trial.
\n
• Knowledge of a Case Management System.
\n
• Ability to work to strict Service Level Agreements.
\n
• Technical proficiency in claims handling including litigation.
\n
• Excellent written and verbal communication skills.
\n
• Ability to analyse and research legal issues.
\n
• Ability to organise and prioritise work.
\n
• Ability to work as part of a team.
\n
• Law degree, CILEx or equivalent qualification is desirable but not essential.
\n

Benefits:

\n
• Excellent annual leave & welfare benefits.
\n
• Health cash plan & gym/lifestyle benefits.
\n
• Work-life balance & dress for your day.
\n
• People-focused recognition & referral schemes.
\n
• Development & routes to qualification.
\n
• Diversity & sustainability initiatives.
\n

Our client is committed to creating an accessible and inclusive experience for all candidates. If you encounter any barriers or need support or adjustments during the recruitment process, please do not hesitate to contact our Talent Acquisition & Resourcing team at

To apply for this Personal Injury Case Handler position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.