Hotel Operations Manager

Our leading client is currently seeking an Operations Manager to join their friendly team on a permanent basis. The Operations Manager will be responsible for implementing standard operating procedures across all hotel departments, and overseeing hotel operations in the absence of the General Manager.

Key Responsibilities:

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• The Operations Manager will ensure effective performance management and contribute to the strategic business plan
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• Maximise revenue opportunities
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• Prioritise the customer experience by analysing guest feedback and implementing action plans.
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• Collaborate with department heads to lead recruitment efforts and foster team development
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• Promote a culture of service excellence
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• Delegate General Manager responsibilities as needed and ensure smooth hotel operations
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Key Skills and Experience:

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• Proven experience and a successful track record of managing at HOD level
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• Strong leadership skills with the ability to motivate and manage a team
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• Extensive experience in creating and implementing strategies
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• The Operations Manager will be highly commercially driven
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• Highly motivated, enthusiastic, and a good team player
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• Experience managing a busy team to improve performance
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FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions.