Service Advisor

We are currently recruiting for a Service Advisor on behalf of our client, a reputable dealership in Worthing, West Sussex. This is a significant opportunity for skilled and experienced individuals to advance their career within a well-established motor trade environment. The Service Advisor role offers a competitive salary package, professional development prospects, and the chance to be part of a friendly and dynamic team. Key benefits:\n

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• Basic salary of £28,000 to £32,000, with an OTE of approximately £40,000
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• Opportunity for professional growth through accredited training within 12 months
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• Supportive team environment with dedicated workshop and MOT testing facilities
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• Working within a modern dealership in a central Worthing location
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• No weekend work, standard hours 08:00 – 17:30, Monday to Friday
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• Access to comprehensive online and remote training, including systems like Pinnacle, Elsa, and VMS
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• Opportunity to earn additional bonuses based on performance
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Duties of a Service Advisor:\n

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• Meet and greet customers efficiently, establishing their vehicle service requirements
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• Book in vehicles and prepare accurate job cards using the dealership’s DMS system (Pinnacle)
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• Upsell additional services such as warranties and extended warranties to enhance customer satisfaction
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• Manage warranty claims and ensure timely completion of services
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• Provide clear, professional communication to customers regarding vehicle maintenance and repair options
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• Work closely with the workshop team to facilitate smooth workflow and customer satisfaction
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• Maintain accurate records of all service work and upsell opportunities
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Requirements of a Service Advisor:\n

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• Genuine interest and enthusiasm for the automotive trade; trainee roles available with a starting salary of around £28,000
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• Basic knowledge of dealership systems, including Pinnacle, is advantageous
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• Strong organisational skills with a professional approach
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• Confident in upselling additional services and maintaining excellent customer relationships
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• Excellent communication skills with a passion for delivering high-quality customer service
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If you are committed to developing your career as a Service Advisor within a forward-thinking dealership, we encourage you to apply. This role offers stability, professional growth, and the opportunity to work within a vibrant motor trade environment.Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering West Sussex and Worthing, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.