Operations Coordinator

An exciting opportunity has arisen to join an industry-leading organisation as an Operations Co-Ordinator. This is a fully office-based role, with working hours of either 8:00am–4:00pm or 10:00am–6:00pm, offering flexibility to suit business and individual needs.

The Role

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• Cataloguing and verifying items arriving at the premises
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• Handling customer enquiries via email, telephone, and face-to-face
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• Preparing customer orders for collection
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• Assessing the condition of items and determining their suitability for sale or distribution
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• Coordinating inbound shipments and uploading product images to the website
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Benefits

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• Company pension
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• Private medical insurance
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• Free on-site parking
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• Bi-annual, performance-based company bonus
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Person Specification

Essential Skills & Experience

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• Strong organisational skills with the ability to manage multiple tasks efficiently
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• High level of attention to detail, ensuring accuracy in data handling and record-keeping
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• Excellent verbal and written communication skills, with a professional approach to customer interaction
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• Experience dealing with customer enquiries across email, telephone, and face-to-face channels
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• Ability to consistently assess the condition and quality of physical items
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• Competent IT skills, including experience with databases, websites, or stock management systems
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• Ability to work independently, using initiative, while also contributing effectively within a team
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Personal Attributes

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• Professional, presentable, and customer-focused approach
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• Self-motivated with a proactive attitude
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• Reliable and conscientious, with a strong sense of responsibility
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• Flexible and adaptable within a fast-paced, varied environment
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• Willingness to learn, develop, and take on new skills
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• A strong team player who can work to tight deadlines
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