Digital Product Manager (Fundraising)

Every donation, fundraising page and event registration represents someone choosing to stand alongside people affected by dementia.\n
\nBut what makes that experience simple? What helps someone feel confident enough to take that next step and support our cause?\n
\nThats where you come in.\n
About the role\n
\nAs our Digital Product Manager (Fundraising), youll help us create better digital experiences for our supporters. Youll make it easier for people to donate, fundraise and connect with Alzheimers Society.\n
\nYoull join our Digital and Ecommerce team within our Income and Engagement directorate. Working with colleagues across Fundraising, Digital, Data and Technology, youll use insight, data and product expertise to understand what our supporters need and turn those insights into improvements.\n
\nDo you enjoy finding out what works, spotting opportunities and turning ideas into better experiences? This could be the role for you.\n
\nThis is an exciting opportunity to shape the future of digital experience at Alzheimers Society. Your work will help more people engage with our cause and support people affected by dementia.\n
What youll do\n
\nYoull help our digital fundraising products grow and improve. Youll use user insight, data and product expertise to create experiences that work for our supporters.\n
\nYoull ask questions, explore possibilities and help us understand how we can do things better.\n
\nYoull:\n

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• Manage and improve our digital fundraising products, including donation journeys, event registration platforms and third-party fundraising tools.
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• Create and evolve product roadmaps, helping teams understand what were improving and why.
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• Use analytics, user feedback and testing to improve supporter journeys and increase engagement.
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• Work with colleagues, technical teams and external suppliers to deliver improvements.
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• Build strong relationships across the organisation and bring teams together around shared goals.
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• Champion accessible and user-friendly digital experiences.
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• Support agile ways of working through collaboration, learning and continuous improvement.
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• Share knowledge and help colleagues feel confident using digital products and tools.
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Could you help us make every digital interaction easier, clearer and more meaningful for our supporters?\n
About you\n
\nWere looking for someone who is curious, collaborative and motivated by creating digital experiences that make a difference.\n
\nMaybe youve followed a traditional product management career path. Or perhaps youve built your experience through digital delivery, ecommerce, website management or improving online experiences. Either way, were interested in the skills and experience you can bring.\n
\nDo you enjoy bringing people together around a shared goal? Are you someone who uses insight and evidence to understand problems and find solutions?\n
\nYoull bring experience of:\n

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• Managing digital products or websites, creating and evolving roadmaps and delivering continuous improvement.
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• Managing fundraising products and tools such as Fundraise Up, Enthuse, GoDonate, Funraisin, JustGiving or similar digital platforms.
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• Building trusted relationships with stakeholders, suppliers and teams across a complex organisation.
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• Working in agile environments, using approaches such as Scrum, iterative delivery and continuous learning.
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• Using analytics, including Google Analytics 4, to understand user behaviour and improve supporter journeys.
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Youll communicate clearly with different audiences. Youll enjoy solving problems, sharing ideas and working with others to create positive change.\n
\nDo you want your digital expertise to help make a difference for people affected by dementia?\n
\nYou dont need to meet every requirement to apply. If this role excites you and you feel you have the skills and experience to make a difference, wed love to hear from you.\n
\nTogether, we can create digital experiences that help more people affected by dementia access support and join our movement for change.\n
\nInterviews are provisionally scheduled to take place on Tuesday 1st September via MS Teams.\n
About Alzheimer's Society - who are we and whats our mission?\n
\nDementia is the UKs biggest killer. One in three people born in the UK today will develop dementia in their lifetime.\n
\nAt Alzheimers Society, were the UKs leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.\n
\nTogether with our supporters, were working towards a world where dementia no longer devastates lives.\n
\nOur values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.\n
Our commitment to Equity, Diversity, Inclusion & Belonging\n
\nWe need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.\n
Our hiring process\n
\nWe want you to bring your whole self to the process. Applications are anonymised until interview stage, and were happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.\n
Giving back to you\n
\nAt Alzheimers Society, we value our people and take a total reward approach to pay and benefits. Youll enjoy a generous double-matched pension scheme, 27 days annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.\n
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