Sales Administrator

Sales Administrator

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• Annual Salary: £25K-£30K DOE
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• Location: Sevenoaks
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• Job Type: Full-time
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Join a great client of ours as part of the Sales Administration & Support team, where you will play a crucial role in enhancing the sales process and customer experience. This position is ideal for individuals who are keen to advance their career within a company that values internal promotion and employee growth.

Day-to-day of the role:

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• Answer customer calls and emails, providing detailed information and building engagement.
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• Qualify inquiries to assess customer needs and book surveyor visits accordingly.
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• Ensure a professional and friendly customer experience from the first contact.
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• Assist surveyors by preparing and calculating quotes based on their measurements and recommendations.
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• Send quotes to customers in a timely and professional manner.
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• Follow up with customers via phone and email to encourage order placement.
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• Accurately update customer details, sales progress, and appointment schedules in the CRM system.
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• Maintain spreadsheets and records to ensure sales data is organised and accessible.
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• Support the sales team with general administrative tasks to improve efficiency.
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• Track outstanding quotes and proactively contact customers to drive conversions.
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• Provide ongoing support to customers, addressing any concerns or questions.
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• Guide and support customers in the showroom, providing advice and ensuring a high level of service.
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Required Skills & Qualifications:

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• Excellent communication and interpersonal skills.
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• Strong organisational skills and attention to detail.
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• Proactive and able to work independently as well as part of a team.
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• Experience in a sales or customer service role is preferred.
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• Proficiency in using CRM systems and Microsoft Office.
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• Ability to work flexible hours, including at least 2 Saturdays per month.
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Benefits:

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• 28 days paid holiday (including bank holidays).
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• Onsite car parking.
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• Staff discounts on all products.
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• Fantastic facilities with a good social atmosphere.
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• Regular social team events.
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• Company Pension Scheme.
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• Great career growth opportunities as part of a larger group of companies.
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If this role is of an interest, please apply right away.