Air Export Supervisor

Freightserve recruitment are looking for an Air Export Supervisor for a fast growing Freight / Courier company based in the Heathrow area.

This is a hands-on supervisory role, responsible for overseeing export operations and airline liaison while providing leadership and support to small team of clerks.

The successful candidate will have strong experience in export logistics, airline management and allocations, customs procedures, and international shipping documentation.

Key Responsibilities

\n
• Supervise and support a team of three Clerks, ensuring all daily tasks are completed accurately and on time.
\n
• Act as the senior point of contact within the department
\n
• Audit and check the work completed by the Clerks, ensuring accuracy, compliance, and adherence to company procedures.
\n
• Process export documentation, including MAWBs, HAWBs, commercial invoices, customs declarations, and all associated export paperwork.
\n
• Airline management and allocation booking
\n
• Ensure all export shipments comply with UK customs regulations and international trade requirements.
\n
• Complete customs entries using the CDS customs entry system.
\n
• Liaise with freight forwarders, airlines, shipping lines, transport providers, and customs authorities to ensure shipments move efficiently.
\n
• Maintain accurate records of export transactions and supporting documentation.
\n
• Investigate and resolve customs or shipment-related issues in a timely manner.
\n
• Work closely with internal departments to ensure export and transport activities run smoothly.
\n
• Ensure all export documentation is completed accurately and submitted within required deadlines.
\n
• Support continuous improvement within the logistics department by maintaining high standards of accuracy, compliance, and customer service.
\n

Skills and Experience Required

\n
• Previous experience within export logistics, freight forwarding, supply chain, or a similar logistics environment.
\n
• Strong knowledge of export documentation, customs procedures, and international shipping regulations.
\n
• Experience using the CDS customs entry system.
\n
• Previous experience supervising or mentoring staff would be advantageous.
\n
• Excellent organisational skills with strong attention to detail.
\n
• Ability to prioritise workloads and perform effectively under pressure.
\n
• Strong communication skills with the ability to liaise confidently with internal teams, customers, carriers, and customs authorities.
\n
• Proficient in Microsoft Office and logistics management systems.
\n
• A proactive approach with excellent problem-solving abilities.
\n

Personal Attributes

\n
• Reliable and professional.
\n
• Strong leadership and decision-making skills.
\n
• Able to work independently
\n
• Calm under pressure and capable of managing multiple priorities in a fast-paced environment.
\n

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.