Collections Executive

If you're ready to join a growing business where your work is valued, your career can flourish, and you're rewarded for your success, this Collections Executive role could be the one for you – due to the winning of a new contract they are looking for 2 more new staff members to join their growing team!

Collections Executive Responsibilities:

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• Making outbound calls to customers and agreeing solutions for payments owed
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• Delivering excellent service while balancing customer needs with company goals
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• Handling inbound calls to resolve account queries with professionalism
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• Taking secure payments over the phone
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• Keeping customer accounts accurate and up to date
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Collections Executive Skills and Experience:

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• Experience in a customer service or credit control phone-based role
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• Has a track record of providing first-class service
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• Confident using Microsoft Office and updating systems
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• Comfortable speaking with customers over the phone in a clear, professional way
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• A strong communicator who builds rapport with ease
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