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Posted 04 August, 2026

HR Generalist

Michael Page HR
Ilfracombe, ENG, GB Full Time

Job Description

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As the HR Generalist, you will play a key role in supporting employees and leaders across the employeelifecycle.

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\n Acting as a trusted advisor, you'll manage complex HR matters, provide guidance on policies and procedures, and contribute to the continuous improvement of HR processes and service delivery.\n
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Client Details

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Global Manufacturing Organisation

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Description

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As an HR Generalist, you will play a key role in supporting employees and leaders through important moments across the employee lifecycle. Acting as a trusted advisor, you'll manage complex HR matters, provide guidance on policies and procedures, and contribute to the continuous improvement of HR processes and service delivery.

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Working within a collaborative HR team, you'll balance employee relations support, operational HR activities, and process improvement initiatives to ensure a consistent and high-quality employee experience.

Key Responsibilities:\n
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  • Manage and resolve complex and non-standard HR cases across areas including employee relations, attendance, employee lifecycle matters, benefits, and policy interpretation.
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  • Partner with managers and employees to provide practical HR advice and solutions.
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  • Act as a subject matter expert, supporting colleagues with guidance on HR policies, processes, and best practice.
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  • Develop clear and effective HR guidance materials, knowledge articles, and process documentation.
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  • Identify recurring issues and trends, conducting root-cause analysis and recommending improvements.
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  • Support HR operational excellence through compliance with service standards, governance requirements, data privacy, and confidentiality obligations.
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  • Collaborate with HR colleagues and stakeholders to simplify, standardise, and enhance HR processes and employee support services.
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  • Contribute to continuous improvement initiatives that strengthen HR service delivery and employee experience.
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Profile

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A successful HR Generalist should have:

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  • Previous experience in HR Operations, Employee Relations, Shared Services, or a generalist HR function.
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  • Proven experience managing complex HR cases and providing practical solutions within policy frameworks.
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  • Strong analytical and problem-solving skills with a continuous improvement mindset.
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  • Experience using HRIS platforms and case management systems.
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  • The ability to work independently while building strong relationships with stakeholders at all levels.
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  • Excellent communication and influencing skills.
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  • A flexible approach and the ability to balance operational priorities with longer-term improvement initiatives.
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Job Offer

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  • Competitive salary and comprehensive benefits package.
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  • Hybrid working with 3-4 days per week on-site in Ilfracombe.
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  • Full time- Permanent position
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