Casualty Claims Handler

A renowned National Loss Adjusting Organisation are now seeking an experienced Liability Claims Handler to join their specialist Casualty Liability Team.

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• You will handle a variety of specialist Liability claims, predominantly EL & PL and Third-Party Property Damage losses.
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• You will manage and be responsible for your own caseload of losses, being part of a dedicated team you will play a vital part of the business by providing an exceptional claims service to key clients.
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• Due to growth and expansion this will be an exciting time to join where you will be offered the opportunity to progress and develop long-term.
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Key responsibilities:

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• Handle predominantly EL & PL claims through to settlement
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• Manage your own dedicated caseload of Casualty claims and handling enquiries in relation to policy indemnity, legal liability and quantum
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• Liaise with the Insurer, Policyholder and Broker
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• Investigate allocated claims, looking at evidence and liaising with all relevant parties and determining liability
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• Where appropriate refer to a field adjuster for site investigation to establish how the loss occurred
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• Gather all necessary evidence and relevant documentation
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• Determine appropriate action for resolution
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• Negotiate settlement where appropriate
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• Keep up to date with any technical changes within the industry and to your role which may involve participating in training programmes within the company
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About you:

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• Liability/Casualty Claims handling experience specifically EL & PL (Personal Injury) including Property Damage within the Loss Adjusting, Insurance or Legal Industry
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• Experience of handling your caseload of claims through to settlement
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• The ability to value an injury loss
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• Experience of handling defendant losses
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• Excellent communication skills both verbal and written
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• Good planning and organisational skills
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• Solid IT skills and be able to use multiple in-house systems
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• Insurance Industry Qualifications or working towards desirable
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Benefits on offer:

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• Remote or hybrid depending on location, 35 hours per week Monday to Friday
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• Flexible benefits including holiday purchase plan and the opportunity to purchase health cash and BUPA dental plan, flexible working, 5% pension, life assurance 4 x, enhanced maternity, paternity, and adoption pay, discounts with UK retailers, wellbeing hub and many more…
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