Sales Administrator

Office Sales Administrator

Reed are delighted to be partnering with one of our growing clients to recruit an Office Sales Administrator. This is a fantastic opportunity to join a business with an international reach, offering a unique and exciting product range. They pride themselves on having a close-knit, supportive team and are looking for someone who shares their positive, customer-focused approach.

If you're an organised individual with excellent communication skills and enjoy supporting customers and sales activities in a fast-paced environment, we'd love to hear from you.

Role: Office Sales Administrator

Location: DundeeSalary: £27,300 per annum

Main Responsibilities:

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• Handle incoming customer calls and process orders efficiently and professionally
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• Build positive relationships with customers, providing a high level of service and support
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• Respond to customer enquiries promptly via phone and email
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• Process sales orders, dispatch documentation and invoices using Sage 50 and Excel
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• Liaise with customers regarding order updates, amendments and product information
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• Support sales activities by maintaining accurate customer records and order information
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• Prepare quotations, correspondence, reports and spreadsheets
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• Work closely with internal teams to ensure a smooth customer journey from enquiry to delivery
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• Maintain a professional and proactive approach while managing multiple priorities
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Skills & Experience:

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• Previous experience within a sales administration, customer service or office support role
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• Excellent communication skills and a confident telephone manner
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• Strong IT skills, including Microsoft Word, Excel and Outlook
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• Sage 50 experience would be advantageous but is not essential
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• Highly organised with strong attention to detail
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• Ability to manage workload effectively in a busy environment
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• A positive, friendly attitude and a team-oriented approach
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• Comfortable working independently and taking initiative when required
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If you're ready to bring your organisational skills, customer focus and positive energy to a growing business, apply today and become part of a team that values quality, collaboration and exceptional customer service.