Customer service representative

Are you an experienced administrator or customer service advisor?

We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Customer service rep

Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible)

Pay: £14.50 per hour

Duration: Temp ongoing - Could potentially go perm based on performance

Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)

Main tasks include

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  Ensure that orders are received when goods/services have been supplied

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  Liaising with suppliers to resolve any invoice queries

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  Answering the telephones and passing on messages in a professional manner

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  Taking customer orders

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  Updating customers on orders and deliveries

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  Dealing with any customer queries

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  Supporting internal staff with pricing queries

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  Data entry

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Requirements

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  Excellent IT skills and proficient in the use of Google suite

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  Flexible and adaptable attitude with ability to prioritise a range of different tasks.

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  Exceptional communication skills, at all levels, both written and verbal.

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  Excellent organisational and time management skills.

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  Excellent interpersonal skills with other members of staff at all levels of the organisation.

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  Confident, enthusiastic and tenacious

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  Previous admin or customer service experience

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  Ideally you will need a vehicle to get to site as there is no public transport available

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Benefits:

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  Advice and editing on your current CV

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  Dedicated team throughout your journey within the role

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  Paid holiday

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  Exclusive online services including restaurant and retail discounts

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  Chance to receive £25* for referring a friend

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  Opportunity for progression into permanent roles

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  Competitive rates of pay

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All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.