Senior Customer Service Executive x 3

Customer Service Executive

Hybrid | Stratford-upon-Avon

3 Positions Available

Up to £35k (DOE)

Are You Looking For Your Next Career Move?

I am recruiting three experienced Customer Service Executives to join a growing, friendly and supportive team at an established company based in Stratford-upon-Avon.

Do you enjoy solving problems, building great customer relationships and using your analytical skills to make a real difference then read on.

A fantastic opportunity is available to join a business that genuinely values its people and offers a collaborative hybrid working environment.

What you'll be doing

Every day is different, but your responsibilities will include:

\n
• Delivering exceptional customer service by phone and email.
\n
• Managing customer enquiries efficiently and professionally.
\n
• Investigating issues and providing timely, accurate solutions.
\n
• Analysing customer data to identify trends and support business decisions.
\n
• Producing reports and working confidently with Microsoft Excel.
\n
• Building strong relationships with customers and internal teams.
\n
• Ensuring customer records are accurate and up to date.
\n
• Supporting continuous improvements to customer processes and service.
\n

What we're looking for

We're keen to speak with candidates who have:

\n
• Previous experience in a customer service or customer support role.
\n
• Strong Microsoft Excel skills, including working with data and reports.
\n
• Excellent analytical and problem-solving abilities.
\n
• Outstanding communication skills, both written and verbal.
\n
• A proactive approach with excellent attention to detail.
\n
• The ability to prioritise a busy workload and work both independently and as part of a team.
\n

What's on offer?

\n
• Hybrid working.
\n
• Modern offices in Stratford-upon-Avon.
\n
• A supportive and welcoming team.
\n
• Excellent training and ongoing development.
\n
• Genuine opportunities to progress your career.
\n
• The chance to join a successful business that values its employees.
\n

Ready for your next opportunity?

Apply today and become one of three new Customer Service Executives joining this fantastic team in Stratford-upon-Avon.