Head of Operational Resilience

Head of Operational Resilience (Contract) - Financial Services / Hybrid

Robert Half International (an S&P 500 global staffing provider) is supporting a leading Financial Services organisation in the search for an experienced Head of Operational Resilience to lead a critical resilience programme. Working closely with the Chief Risk Officer (CRO), this role will drive Operational Resilience maturity, regulatory self-assessments, governance activity, and remediation initiatives across the business.

Assignment Details:

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• Initial 6-9 month contract (strong likelihood of extension)
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• Start Date: Mid to End of July
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• Location: Hybrid (3 days per week onsite)
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• Rate: Competitive day rate via PAYE (Inside IR35)
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Key Responsibilities:

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• Lead and oversee the Operational Resilience function and associated workstreams
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• Manage and enhance Operational Resilience self-assessment activities
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• Work closely with the CRO and senior stakeholders across Risk, Technology, and Operations
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• Prepare and present materials to governance forums, approval boards, and executive committees
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• Drive remediation activities relating to Operational Resilience and Business Continuity findings
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• Assess and strengthen resilience controls, processes, and operating models
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• Provide programme reporting, risk updates, and strategic recommendations to senior leadership
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Required Experience:

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• Financial Services experience is essential
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• Proven experience leading an Operational Resilience function or major resilience programme
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• Strong experience delivering Operational Resilience self-assessments within regulated environments
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• Experience presenting to and obtaining approval through governance boards and committees
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• Technology Risk background highly desirable
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• Previous experience addressing Business Continuity weaknesses, findings, or regulatory actions
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• Strong stakeholder management skills with experience working at Executive and C-Suite level
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All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification).

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