Aftersales Manager

We are currently seeking an experienced Aftersales Manager to join our client’s premium franchise-approved car dealership in Swindon, Wiltshire. Our client values proven leadership and comprehensive management skills within a sizable dealership environment. This is an exceptional opportunity for a dedicated Aftersales Manager looking to advance their career within a reputable organisation.Benefits of a Aftersales Manager:\n

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• Competitive basic salary (negotiable based on experience)
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• Uncapped bonuses with potential earnings of £70,000 or more annually
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• Company car, with EV options available
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• 30 days' annual leave plus an additional day off for your birthday
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• Holiday entitlement increases with length of service
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• Full manufacturer-approved training and ongoing career development
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• Pension scheme with employer contributions
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• Staff purchase discounts, loyalty and long service awards, shared parental leave, and life assurance
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• Opportunity to represent one of the UK’s leading automotive brands, focusing on electric and hybrid vehicle expansion
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Duties of a Aftersales Manager:\n

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• Lead and develop a large, high-performing aftersales team
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• Manage day-to-day operations of the vehicle service and parts departments to optimise customer satisfaction
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• Ensure efficient utilisation of workshop capacity, maximising labour sales and parts revenue
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• Maintain high standards of customer service and ensure compliance with manufacturer policies
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• Support and motivate colleagues to meet departmental targets
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• Support business growth by implementing continuous improvement initiatives
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• Ensure accurate reporting and management of departmental KPIs
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• Maintain professional relationships with customers and suppliers
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• Support the dealership’s commitment to quality and customer loyalty
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Requirements of a Aftersales Manager:\n

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• Proven experience as an Aftersales Manager or Service Manager within a medium-to-large franchise dealership
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• Strong leadership, communication, and people management skills
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• Demonstrable success in managing operational processes and achieving business targets
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• Excellent customer service and relationship management skills
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• IT literacy and familiarity with workshop management systems
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• Valid UK driving licence with minimal points
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• Ability to commute within a reasonable distance of Swindon
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This is an excellent opportunity for a motivated Aftersales Manager to join a forward-thinking dealership with substantial growth prospects. Our client offers a supportive environment with clear career progression pathways. Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Swindon and Gloucestershire, today to discover more about this fantastic opportunity.At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.