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Posted 04 August, 2026

Customer Service Representative

Verstela
Hanover Park, IL, US Full Time

Job Description

\n Ready to take your experience as a proficient customer service representative someplace new? Consider this growing temp-to-hire, full-time customer service representative opportunity with an advancing hardware manufacturer. \n
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\n Job Duties: \n
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  • Answer phone calls and process client orders, entering them into our database.
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  • Respond promptly to customer inquiries via phone, email, and chat.
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  • Provide accurate product information and assist with order processing, returns, and exchanges.
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  • Resolve customer complaints and issues in a professional and timely manner.
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  • Maintain accurate customer records and update the database with relevant information.
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  • Manage multiple tasks efficiently while maintaining a high level of attention to detail.
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\n Schedule: \n
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  • 1st Shift
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  • Monday to Friday 8:00am – 5:00pm (Overtime based on production needs)
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\n Pay: \n
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  • $18/hour
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\n Requirements: \n
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  • At least 1 year experience in customer service or related field.
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  • Strong communication and interpersonal skills.
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  • Ability to multitask and problem solve.
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  • Technical computer skills. (word, excel, outlook, etc.)
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  • Adaptability to new processes, programs, and products.
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\n Benefits offered by employer upon permanent hire:\n
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  • Medical and vision insurance.
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  • 401k
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  • Paid vacation, sick days, and 9 paid holidays per year.
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  • Workplace wellness program.
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\n Benefits offered by Verstela to temporary employees:\n
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  • Medical
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  • Dental
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  • Vision
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  • Short Term Disability
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  • Term Life and AD&D
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  • Identity Theft Protection
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  • Prescription Plan
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  • 401(K) Retirement Savings Plan
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\n Location: \n
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  • Hanover Park, IL
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\n This Client who we are staffing for participates in the E-Verify program. Learn more at E-Verify.gov.  \n
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\n Interested in this Customer Service opportunity? Apply now or call 331-253-2022. \n