IT Coordinator (New Albany)

POSITION SUMMARY

Under the direction of the Parks Director, the IT\nCoordinator manages the day-to-day technological operations of the district.\nThis role serves as an IT generalist responsible for maintaining network\nstability, managing cybersecurity protocols, and overseeing facility access\ncontrol systems. The position requires a proactive professional who provides\ntechnical leadership and ensures the integrity of the district's digital\ninfrastructure through detailed monitoring and support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

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• Provides\n technical support for all staff, including hardware, software, and network\n troubleshooting
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• Monitors\n and manages district cybersecurity measures, including firewalls,\n antivirus, and threat detection
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• Administers\n facility access control systems and security camera networks
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• Manages\n IT asset lifecycles, including procurement, deployment, and\n decommissioning of equipment
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• Conducts\n regular system audits and implements software updates and security patches
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• Oversees\n data backup procedures and disaster recovery planning
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• Develops\n and maintains standard operating procedures (SOPs) for IT systems and user\n support.
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• Facilitates\n end-user training sessions for new software, security best practices, and\n office technology.
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• Manages\n local and cloud-based user accounts, including provisioning and\n offboarding.
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• Coordinates\n with external IT consultants and service providers for specialized\n technical projects.
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KNOWLEDGE, SKILLS AND ABILITIES

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• Advanced\n knowledge of Windows/ChromeOS environments and Microsoft 365\n administration
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• Expertise\n in network security, VPNs, and firewall management
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• Proactive\n problem-solving skills with a high attention to detail
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• Ability\n to manage complex projects and vendor relationships independently
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• Proven\n ability to document technical processes and create user-friendly support\n guides.
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• Proficiency\n in managing remote access solutions and mobile device management (MDM).
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• Strong\n interpersonal skills with the ability to communicate technical concepts to\n non-technical staff.
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• Familiarity\n with compliance standards relevant to public sector data privacy.
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• Experience\n with audio/visual (AV) systems installation, maintenance, and support.
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EDUCATION AND EXPERIENCE

Bachelor's degree in Information Technology, Computer\nScience, or a related field is preferred. Minimum of three years of experience\nin an IT generalist or support role. This is a strictly onsite work arrangement\nrequiring a proactive, detail-oriented professional. Relevant certifications\n(e.g., CompTIA A+, Network+, Security+) are highly desirable.

PHYSICAL DEMANDS

The physical demands described here are representative of\nthose that must be met by an employee to successfully perform the essential\nfunctions of this job. While performing the duties of this job, the employee is\nfrequently required to sit for extended periods, use a keyboard and mouse, and\nview a computer monitor. The employee is also frequently required to talk or\nhear. The employee may occasionally be required to walk or stand, and may\noccasionally need to lift or move light office equipment, files, or supplies,\ntypically not exceeding 20-25 pounds. Reasonable accommodations may be made to\nenable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

While performing this job, the employee will work in a\nclimate-controlled environment with standard office equipment, such as\ncomputers, servers, and telecommunications hardware. The noise level is\ngenerally moderate, consistent with the active and dynamic atmosphere of a\ncommunity center environment.

Compensation details: 63000-92000 Yearly Salary

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