ICA Team Manager

Location: SE WI / Hybrid
Organization: Connections – An IRIS Consultant Agency by Lutheran Social Services of WI & Upper MI

Choose to be part of a team grounded in the virtues of being:
Humble
Hungry
People Smart

At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability—all while working toward a shared vision.

As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference.

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• Lead and mentor ICA Teams to deliver exceptional service.
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• Ensure compliance with state ICA contract requirements.
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• Build community connections and foster cultural competence.
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• Oversee hiring, training, and development of team members.
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• Manage budgets and maintain fiscal integrity.
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• Support outreach strategies and ICA service enhancements.
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• Flexible Schedule
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• Robust Benefits Package:\n
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  • Medical/Dental/Vision
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  • 403B Retirement Plan
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  • Life Insurance & Disability Coverage
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  • Mileage Reimbursement
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• Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays
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• Employee Assistance Program
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• Technology Provided: Laptop, Cell Phone, Printer, Office Supplies
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• Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred).
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• 3+ years experience working with similar populations; supervisory experience strongly preferred.
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• Valid Driver's License and satisfactory driving record.
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• Ability to pass a Caregiver Background Check.
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• Strong communication and leadership skills.
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• Proficiency with Microsoft Suite and ability to learn internal systems.
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• Regularly required to talk or hear; frequently stand, walk, and sit.
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• Occasionally lift/move up to 10 pounds.
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• Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment.
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• Keyboarding required for this position.
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• Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel.
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• Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes.
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• Noise level is usually moderate.
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• Ability to travel on day trips up to 50%; occasional overnight travel may be required.
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If you're a caring person with a passion for serving others, we want you on our team!

Apply Today and Help Us Empower Lives!

LSS is an Equal Opportunity Employer (EOE).