Front Desk Receptionist - Onsite Job

BCforward is currently seeking a highly motivated Front Desk Receptionist – Onsite Job opportunity for San Juan PR 00918..!!

Job Title: Front Desk Receptionist – Onsite Job

Location: AVE MUNOZ RIVERA #425 ESQUINA PONCE DE LEON San Juan PR 00918

Duration: Contract - 12 months

Pay Range: $11/hr to $12/hr (W2)

Shift: 4 or 5 days per week - Monday to Friday from 7:30am or 8:00am to 3:30pm or 4:30pm

Job Description

Education & Experience:

High School Diploma or equivalent required; Associate degree preferred

Minimum of 1–2 years of experience in a healthcare or customer service setting

Experience with electronic health records (EHR) and scheduling systems preferred

Skills & Competencies:

Strong customer service and interpersonal skills

Effective communication skills (verbal and written), bilingual (English/Spanish) preferred

Ability to manage high patient volume and multitask in a fast-paced environment

Attention to detail and accuracy in data entry and documentation

Problem-solving skills and ability to handle patient concerns professionally

Knowledge of medical terminology and insurance verification processes preferred

Key Responsibilities:

Greet and register patients, ensuring accurate demographic and insurance information

Schedule, confirm, and manage patient appointments

Verify insurance eligibility and obtain necessary authorizations

Collect co-pays and process basic billing transactions

Answer and route incoming calls, providing information and assistance as needed

Coordinate patient flow and communicate effectively with clinical staff

Maintain confidentiality and comply with HIPAA and organizational policies

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.