Administrative Assistant

Administrative Assistant

Pay: $23 + depending on experience!

Responsibilities:

%AA; Respond promptly and professionally to customer inquiries via email, live chat, and phone

%AA; Assist customers with order placement, product questions, tracking, returns, and exchanges

%AA; Resolve customer complaints and issues effectively and escalate when necessary

%AA; Monitor and update order status, shipping details, and inventory in the eCommerce system

%AA; Document interactions and maintain accurate records in CRM systems

%AA; Collaborate with warehouse, logistics, and internal teams to resolve fulfillment or inventory issues

%AA; Support online reviews, feedback management, and loyalty inquiries

Qualifications:

%AA; 1–2 years of customer service experience (construction company preferred)

%AA; Excellent written and verbal communication skills with a focus on customer service

%AA; Proficiency in current office applications, including ACT and MS Office (Word and Excel)

%AA; Knowledge of QuickBooks is required

%AA; Previous experience working as an order fulfillment specialist might make you a good fit

Experience:

• Customer Service: 1 year (Preferred)

Please visit our website to apply at:

Partnerspersonnel.com