People Operations Manager

People Operations Manager

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London | Hybrid

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This isn't a traditional HR role. This is a People Operations role responsible for creating a fantastic employee experience, supporting managers, maintaining compliance, and ensuring the business remains a great place to work.

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If you enjoy helping people succeed, building positive workplace cultures, and ensuring everything runs smoothly behind the scenes, this could be the ideal opportunity.

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What Will You Actually Be Doing?

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1. Looking After New Starters

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You'll be responsible for making sure every new employee has an excellent onboarding experience and feels welcomed from day one. This includes:

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• Managing onboarding processes.
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• Preparing contracts and documentation.
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• Coordinating equipment and access.
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• Supporting employees during their first few months.
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• Ensuring a positive employee experience from day one.
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2. Being the Go-To Person for Employees

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You'll be the first point of contact for all people-related questions and support. This means helping employees with:

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• Holidays and leave.
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• Benefits and allowances.
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• Policies and procedures.
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• Payroll-related queries.
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• Workplace concerns.
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• General HR support.
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3. Keeping the HR Engine Running

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You'll own the day-to-day HR administration that keeps the business operating smoothly. This includes:

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• Managing employee records.
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• Processing contract changes.
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• Supporting payroll activities.
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• Managing leave and sickness administration.
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• Maintaining HR systems and data.
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4. Ensuring Compliance

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A key part of the role is making sure people processes are legally compliant and properly managed. You'll help ensure:

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• Employment policies are up to date.
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• Employee documentation is accurate.
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• HR practices follow relevant legislation.
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• Data is managed securely and appropriately.
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• The business remains protected from unnecessary risk.
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5. Supporting Managers

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Managers will rely on you for guidance and support when dealing with people matters. You'll advise on:

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• Employee performance.
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• Development planning.
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• Difficult conversations.
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• Workplace challenges.
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• Conflict resolution.
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• Employee wellbeing.
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6. Driving Employee Experience & Culture

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This is where People Operations differs from traditional HR. You'll play a central role in creating a positive, engaging and inclusive workplace. This includes:

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• Organising company events.
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• Supporting employee wellbeing initiatives.
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• Running engagement activities.
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• Improving internal communications.
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• Encouraging collaboration and team spirit.
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• Contributing to a positive workplace culture.
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7. Supporting Growth & Development

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You'll help employees develop and grow throughout their careers. This could include:

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• Performance review cycles.
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• Career development discussions.
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• Learning and development initiatives.
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• Feedback processes.
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• Performance improvement support.
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8. Managing People Challenges

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Not every day is about celebrations and team events. You'll also help support:

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• Employee relations matters.
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• Workplace disputes.
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• Absence management.
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• Long-term sickness cases.
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• Resignations and offboarding.
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• Sensitive people-related situations.
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What Does a Typical Week Look Like?

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You might spend your week:

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• Onboarding a new employee.
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• Supporting a manager with a performance issue.
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• Organising a team event.
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• Answering employee HR queries.
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• Managing HR records and systems.
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• Reviewing employee engagement initiatives.
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• Updating policies and procedures.
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• Supporting salary review processes.
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• Running development conversations.
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• Managing absence and leave requests.
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Ideal Candidate Profile

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We're interested in hearing from professionals who have experience supporting employees and driving positive workplace experiences.

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Typical backgrounds may include:

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• People Operations Manager.
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• HR Manager.
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• HR Business Partner.
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• People Partner.
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• People & Culture Manager.
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• Employee Experience Manager.
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• HR Generalist.
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How You'll Succeed

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The strongest candidates can clearly demonstrate:

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• Have you supported employee populations of 50, 100 or 300+ employees?
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• Can you confidently manage HR processes and employee relations matters?
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• Have you helped improve employee engagement, culture or workplace experience?
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• Are you comfortable advising managers on people-related issues?
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• Can you balance employee wellbeing with business needs?
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The Opportunity in One Sentence!

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This is a hands-on People Operations role responsible for employee experience, HR administration, compliance, performance management, benefits, and workplace culture within a growing business.

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Areti Welcomes Your Application!

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🌳🌳🌳 Areti Group – Climate Positive Tech Recruitment 🌳🌳🌳

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We're on a mission to put people and the planet before profit, leaving the world in a better place than we found it.