Administrative Assistant

🚀 Role | Administrative Assistant

🎯 Area | Operations & Client Support

📍 Based | London | Office-based

🌍 Sector | Financial Services

💷 Salary | Up to £30,000

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We’re working with a well-established organisation within the professional services sector that is looking to appoint an Administrative Assistant to support their operations and client services team.

This is a varied role offering exposure across administration, client liaison, and operational support within a professional, fast-paced environment.

💥 As an Administrative Assistant, you will:

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• Act as a first point of contact for client enquiries via phone and email
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• Resolve queries efficiently and escalate complex matters where required
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• Produce accurate reports and spreadsheets for management
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• Maintain and update internal systems and databases
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• Set up and manage new cases on the case management system
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• Support payment queries and account administration
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• Handle incoming/outgoing post, scanning and document management
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• Conduct welcome calls and support client onboarding
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• Assist with email and telephone campaigns
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• Support wider operational and ad-hoc administrative tasks
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💥 What we’re looking for:

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• Previous administrative experience in a busy office environment
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• Strong customer service skills
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• Excellent written and verbal communication
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• High attention to detail and accuracy
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• Strong Microsoft Office skills (Word, Excel, Outlook)
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• Ability to prioritise workload and meet deadlines
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• A proactive, positive and professional approach
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