Product Trainer

Product Trainer- Insurance

We are currently recruiting for a Product Trainer with Insurance backgorund to join one of our Insurance clients on a 6-month contract.

Inside IR35

Hybrid- adhoc to London and Ipswich

\n Responsibilitie

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• sDevelop high-quality, role-specific training materials from product briefs, including facilitator guides, learner workbooks, quick reference materials, e-learning scripts, and knowledge base conten
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• tContribute to and maintain the in-product AI assistant knowledge base, ensuring content is accurate and up to dat
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• eScope and plan content build activity in collaboration with the Training Manager, aligning to delivery timeline
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• sCreate comprehensive Train-the-Trainer packs to enable regional trainers to deliver consistently and independentl
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• yDeliver engaging training sessions to large cohorts (approx. 50 learners) across in-person, virtual, and hybrid format
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• sHost regular drop-in sessions to support colleagues during key product launch period
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• sDeliver product demonstrations ahead of go-live and lead champion certification session
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• sCoach and support Business Champions to enable effective peer-to-peer learning and adoptio
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• nFacilitate Train-the-Trainer workshops, covering product knowledge, delivery approach, and common challenge
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• sProvide ongoing coaching and support to regional trainers, ensuring quality and consistency during rollou
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• tKeep regional trainers updated on product changes to ensure training materials remain curren
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• tProvide post-go-live support and reinforcement, working alongside digital/AI support tool
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• sCapture and escalate feedback to continuously improve training content and deliver
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• yTrack engagement metrics such as attendance, completion, and early adoption indicator
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