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Posted 05 August, 2026

Support Services Manager

APPLY GATEWAY LTD
Caerphilly, WLS, GB Full Time

Job Description

If you enjoy creating a well-presented and safe environment, then join the team at Cefn Carnau s a Support Services Manager and become a valued member of the service.As a Support Services Manager, you will work 37.5 hours per week, Monday to Friday, wh ere you will be responsible for ensuring the services facilities are fit for purpose, regularly conduct audits to identify and repair any faults. Plan and respond to Planned Preventative Maintenance and emergency calls.As the Support Services Manager you will be an active member of the Senior Management Team, reporting directly to the Registered Manager, and work alongside an established team.You will be responsible for all maintenance-related tasks, liaising with contractors to support the upkeep of the service and have a proven background with maintenance in similar industries/healthcare settings.As a Support Services Manager you will be:Supporting the completion of PPM checks on a daily, weekly, monthly basis and audits when required.Coordinating and supporting contractors whilst on site and completing of all paperwork and tool checks.Reviewing daily work sheets and prioritising tasks accordingly and complete as directedProviding out of hours assistance if required.Providing support to catering and housekeeping departments on site.Ensuring the services facilities, grounds and gardens are maintained.Developing the teams through professional records and appraisals as appropriate.Maintaining effective working relationships and to respond effectively to poor performance in team members.Ensuring new starters are entered onto the Key Watchman system and keys allocated as necessary.Supervising the routine water and electrical mains system testing, and where necessary implementing corrective action.Supervising Portable Appliance Testing (PAT) so that all portable equipment has a current test status.To take personal responsibility for ensuring that the work practices and the environment meet the requirements of Health and Safety at Work legislation and report all deficits to management.Feed back to SMT, CG and H&S meetings.Maintaining the highest standards of integrity when communicating with staff, patients, family, carers, and other professionals.Maintaining concise records and provide reports, as necessary.To be successful in this role, you will have:Experience within a similar roleGeneral building trade experienceAbility to paint and decorate,Knowledge/Experience in the use of hand toolsKnowledge/Experience of electrical, mechanical, and building maintenanceKnowledge/Experience of using computer-based programmes.Knowledge of COSSH, SSOW, Risk assessments, Health & Safety at WorkFull driving licenceGood communication skills with the ability to communicate with ward and department staff and visitors.Where you will be working:Location: Cefn Carnau Lane, Caerphilly, South Wales, CF83 1LXYou will be working at Cefn Carnau; a low secure/rehabilitation service for adults with a primary diagnosis of a learning disability who may also present with mental illness, personality disorders and an autistic spectrum condition.The programmes provided at the service, include a sex offender treatment programme, anger management, trauma therapy, art psychotherapy together with bespoke psychological sessions aimed at people with learning disabilities.What You'll GetAt Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:Annual base salar y of £38,000The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.Career development and training to help you achieve your professional goalsAccess to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!Wellbeing support and activities to help you maintain a healthy work-life balanceAccess to Blue Light Card, which provides a range of exclusive offers and discountsLife Assurance, for added peace of mindStream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.24/7 GP service and second medical opinion, to ensure you are the best you can beEnhanced Maternity Package, so you can truly enjoy this special timePension contribution, to help secure your futureFree meals and onsite free parkingAbout us:Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosureTPBN1_UKTJ