Import Coordinator

Air Import Coordinator (Day Shift)

Air Import Coordinator Shift Pattern: 4 on, 4 off, 7am to 7pm

Air Import Coordinator Main Duties

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• Keep customers updated throughout the shipment process, by phone and email
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• Execute shipments at the agreed cost and report any deviation promptly
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• Liaise with the origin office to set up and monitor shipments
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• Provide quotes where required
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• Handle customs clearance, following clearance instructions and holding the direct representation letter on file
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• Bill VAT and duty where the company's deferment account has been used
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• Add all costs to files accurately
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• Manage billing, ensuring it's on time and accurate
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• Ensure all files hold PODs before closing
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• Resolve invoice queries
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• Take part in cross-training as required by the department
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Air Import Coordinator Person Specification

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• Minimum 3 years' experience in an air import department
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• Able to work independently and as part of a team, showing initiative
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• Proactive approach to work
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• Comfortable working under pressure
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• Flexible and adaptable
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• Willing to ask for help when needed
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Air Import Coordinator