Service Co-Ordinator

We are working on behalf of an established and growing company based in Witham who are looking for an organised and proactive Service Co-ordinator to join its busy Service & Maintenance team. This role would suit someone with a strong administration background who enjoys coordinating schedules, managing multiple priorities, and building positive working relationships. Previous experience within a service, maintenance, engineering or facilities environment is not essential, as full training will be provided.Key Responsibilities:\n

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• Scheduling planned maintenance visits, call-outs and remedial works.
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• Coordinating engineers' diaries and maintaining service calendars.
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• Liaising with clients and engineers to arrange appointments and provide updates.
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• Preparing and issuing service-related documentation.
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• Processing job sheets, reports and service paperwork.
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• Supporting remedial works, quotations and parts ordering.
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• Maintaining accurate records and ensuring administration is completed in a timely manner.
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• Assisting with invoicing and general service department administration.
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What We're Looking For:\n

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• Strong administration or coordination experience.
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• Confident using Microsoft Office, particularly Outlook and Excel.
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• Excellent organisational skills and attention to detail.
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• Strong communication skills, both written and verbal.
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• Ability to build relationships and work collaboratively with clients and colleagues.
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• Able to manage a varied workload and prioritise effectively.
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• Professional, reliable and team-oriented approach.
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This is an excellent opportunity to join a well-established business where your organisational skills, attention to detail and ability to coordinate multiple activities will be highly valued. No industry-specific experience is required; we're looking for someone who can keep things organised, communicate effectively and help deliver an excellent service to our clients.