Real Estate Rental Agent

Lettings Negotiator

Mumbles, Swansea SA3

£25,000 - £26,000 Basic Salary + Uncapped Commission (Minimum OTE £30,200+)

Are you a motivated sales professional with a passion for property and delivering outstanding customer service? Whether you already have experience in lettings or come from a sales-driven background, this is a fantastic opportunity to join a successful and supportive team where your earning potential and career progression are genuinely rewarded.

This is a varied and fast-paced role where no two days are the same. You'll work with landlords and prospective tenants, helping people find their ideal home while building long-term relationships and achieving rewarding sales targets.

What's on Offer

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• Competitive basic salary of £25,000 - £26,000
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• Uncapped commission with a minimum on-target earnings of £30,200+
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• Additional referral commission opportunities
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• 35-hour working week, promoting an excellent work-life balance
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• 28 days holiday including Bank Holidays
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• Additional day off for your birthday
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• Company pension scheme
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• Full training and ongoing professional development
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• Genuine career progression opportunities
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• Friendly, supportive and professional working environment
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• Employee recognition programme
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• Team social events
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• Use of a company pool car for appointments
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The Role

As a Lettings Negotiator, you will play a key role in delivering an exceptional customer experience while managing the full lettings journey from initial enquiry through to move-in.

Your responsibilities will include:

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• Speaking with applicants to understand their property requirements
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• Matching prospective tenants with suitable rental properties
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• Managing telephone and email enquiries
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• Conducting property viewings and providing expert advice
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• Negotiating offers between landlords and tenants
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• Keeping landlords updated with property performance and applicant feedback
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• Managing referencing and ensuring applicants remain informed throughout the process
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• Promoting additional property-related services where appropriate
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• Maintaining accurate property records, compliance documentation and CRM systems
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• Working collaboratively with colleagues to ensure a seamless lettings experience
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• Achieving individual and team performance targets
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About You

We're looking for someone who enjoys working with people, thrives in a target-driven environment and is passionate about delivering excellent customer service.

You'll ideally have:

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• Previous experience within lettings, estate agency or a sales-focused environment
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• Strong communication and relationship-building skills
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• Excellent negotiation and customer service abilities
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• Confidence working towards targets and KPIs
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• Strong organisational skills with the ability to manage multiple priorities
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• Good IT skills and attention to detail
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• A proactive, self-motivated approach
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• A genuine interest in the property market
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• A full UK driving licence
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Experience within business development, account management or customer-facing sales would also be highly advantageous.

Why Apply?

If you're looking for a role where your hard work is recognised, your earnings are rewarded, and you'll receive the support and training needed to build a long-term career within the property industry, we'd love to hear from you.

Apply today to take the next step in your career as a Lettings Negotiator.