Compliance & Governance Lead

The purpose of this role is to lead on technical & compliance matters on behalf of the People Solutions team and provide support to the wider team as and when required.

Key Tasks & Duties

• Lead internal audit activities, including planning, coordinating, and overseeing audit programmes.

• Undertake regional and divisional audits to ensure compliance with regulatory and internal standards.

• Act as the NDA Champion, providing guidance and oversight on non-disclosure agreements.

• Manage and approve wording changes to templates, ensuring alignment with regulatory requirements and internal policies.

• Serve as the key point of contact within the Professional Services team for Fee Agreement, TOBA (Terms of Business Agreement), and contract-related queries.

• Lead the development, implementation, and continuous improvement of Standard Process Operating Environment (SPOE) procedures.

• Conduct file reviews as required to monitor quality, compliance, and adherence to internal processes.

• Produce technical guidance and white papers for both internal stakeholders and external audiences.

• Deliver compliance induction training for new recruits and provide ongoing training and regulatory updates to colleagues as required.

• Support and deliver ad hoc projects in line with business priorities.

• Maintain up-to-date knowledge of relevant legislation, regulatory requirements, and industry best practice.

• Build and maintain strong working relationships with in-house Legal, Compliance, and Risk teams to ensure effective governance and regulatory compliance.

Skills & Knowledge

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• CII Qualification
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• Insurance experience ideally in employee benefits.
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• Excellent attention to detail
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• Ability to communicate effectively to all stakeholders
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• Up to date with regulatory knowledge at all times
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