Patient Service Administrator

Patient Service Administrator – Remote rolePertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.Responsibilities as a Customer Administrator:\n

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• Providing frontline telephone and email support to ensure a smooth journey and high-quality care.
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• Booking appointments for customers as required.
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• Working through email enquiries and escalating as required.
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• Dealing with enquiries, answering queries, calls and escalating to relevant departments.
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• Appropriately and sensitively deal with professionals, customers and clients.
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• Always adhere to strict policies regarding confidentiality and compliance.
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• Ensuring all information is recorded accurately on your system.
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Requirements:\n

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• A minimum of 1 years relevant Administration experience.
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• Experience using MS office.
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• Good communication skills.
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• Ability to prioritise.
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• Clear understanding of confidentiality and handling sensitive information.
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• Self-sufficient and a problem solver.
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• Happy to undertake a DBS check.
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The Role:\n

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• Fully remote, home based (all IT equipment will be provided).
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• Monday – Friday, 9am – 5pm with 1 hour for lunch.
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• Salary of £24,500
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If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV