Senior Administration Support / Senior Business Support Officer - Local Authority

Senior Business Support Officer

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• Location: Sheffield
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• Job Type: part-time (27hrs per week), Interim
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• Hourly Rate: £13.69
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We are seeking a highly organised and dedicated Business Support Officer to provide high-level administrative support to an Assistant Service Manager. This role is crucial for managing recording responsibilities and requires a detail-oriented individual who thrives in a dynamic environment. This position is funded by Access to Work.

Day-to-day of the role:

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• Manage and organise the inbox and outlook diary appointments, including arranging meetings and organising worker supervisions.
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• Upload work onto social care software and support with recording on the same.
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• Provide efficient and effective business process and document production, which may include complex minute taking, room bookings, scanning, and uploading documents.
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• Offer customer services support to both internal and external customers.
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• Type up case supervisions and personal supervisions.
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• Retrieve and input information from case management systems, SharePoint, HR systems, and Excel spreadsheets.
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• Assist with planning meetings, case supervisions, personal supervisions, and manager’s meetings.
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• Support with SharePoint and Learning Link (LL) uploads and navigation.
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• Handle performance data collection, overview of calendar for scheduling without clashes, and manage room and travel bookings.
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• Process new starters and leavers and handle IT requests.
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Required Skills & Qualifications:

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• Minimum of 5 GCSEs including English and Maths, or equivalent qualifications/experience.
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• Proven experience in a similar administrative role.
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• Excellent communication, organisation, and time management skills.
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• Ability to work under pressure and maintain confidentiality.
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• Proficient in using IT systems such as Outlook, Word, Excel, and PowerPoint.
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• Experience working in a busy office environment with a good understanding of office processes and procedures.
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• Strong problem-solving and decision-making abilities.
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• Flexible in terms of work area and location, able to adapt to changing priorities and deadlines.
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Benefits:

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• Access to a dedicated consultant for ongoing support.
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• Secure and easy-to-use online timesheet system.
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• Self-service portal for managing holiday requests, payslips, and other employment documents.
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• Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
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To apply for this Administrative Assistant position, please submit your CV by clicking Apply Now.