Senior Claims Adjuster - Property (North America)

We are currently seeking a Senior Claims Adjuster to join our well-established and market-leading Claims team. This individual will be responsible for managing claims for all property classes (encompassing Open Market Property, Binders, & Utilities), as well as Political Violence & Terrorism and Accident & Health classes of business.

The Senior Claims Handler will be responsible for investigating, evaluating and negotiating a portfolio of complex claims, whilst supporting less experienced members of the team. This position is ideal for a confident, driven individual, who is looking to take on new responsibilities within a dynamic, high-performing Syndicate.

Duties And Accountabilities

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• Proactively and effectively manage claims, ranging in complexity, within a pre-determined authority level in accordance with the London’s Claims commitment, philosophy and procedures
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• Be responsible for ensuring all claims within your class are managed, progressed and resolved in a timely manner, whilst adhering to internal and external standards for claims handling and customer service
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• Work closely with the Claims Manager and Head of Claims to provide resource and input to claims from all classes, as well as ensuring that they – along with the wider Claims team – are well informed of any relevant claims movements, issues and trends
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• Act as both a referral point and role model for less experienced members of the team
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• Develop strong relationships with peers across the Market and within London. Be responsible for ensuring our Underwriters and other internal stakeholders are kept informed of valuable claims information and/or issues and the subsequent impact on underwriting and policy interpretation
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• Work in conjunction with the Senior Claims Adjusters across other lines, sharing knowledge and skills where appropriate, to ensure the Claims team is working as efficiently as possible
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• Undertake and lead on other adhoc tasks or projects as they arise
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