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Posted 05 August, 2026

Senior Marine Claims Adjuster

Pavilion Recruitment Solutions
City of London, ENG, GB Full Time

Job Description

Senior Marine Claims Adjuster

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Competitive Salary

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London/ Hybrid

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We're working with a leading specialist insurer looking to appoint a Senior Claims Adjuster to join its newly structured and reputable Marine Claims team. This is an exciting opportunity to become part of a growing function, offering exposure to a broad and varied portfolio of Marine business across Liability, Cargo, Hull, War, and Specialist Risk claims.

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You'll work closely with underwriters, brokers and external stakeholders, handling international claims from notification through to settlement with an anticipated handling authority of $250,000, while contributing to the ongoing development of the team and its processes. There will also be the opportunity to mentor junior colleagues and help shape the team's future.

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Key Responsibilities

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  • Manage a varied portfolio of Marine claims from first notification through to settlement
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  • Liaise with underwriters, brokers, lawyers and loss adjusters to achieve fair and timely outcomes
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  • Produce feedback to underwriters and management with regards to the structure of claim issues and related risk information with the goal to improve the underwriting standards
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  • Provide departmental reports including SLA’s, Metrics on a monthly / Quarterly basis
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  • Ensure claims are handled in line with Lloyd's standards, internal procedures and service levels
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  • Be present at market meetings and conference calls when necessary
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  • Contribute to reporting, continuous improvement initiatives and wider team projects
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  • Mentor and support junior team members
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The ideal candidate will have previous London Market Marine claims experience, a good understanding of ECF and Lloyd's Claims Schemes, and excellent stakeholder management skills. Exposure and understanding of US Liability or Freight Liability business is essential.

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This is an excellent opportunity to join a collaborative team at an exciting stage of its development, with genuine variety in the work and the chance to make a real impact.

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