Franchise Performance & Development Manager

Remote working with some essential travel | Full Time | Permanent | £38,000 - £40,000 a year

At Razzamataz Theatre Schools, we believe confident young people create brighter futures.

For over 25 years we've been helping thousands of children discover confidence, creativity and lifelong skills through performing arts. Behind every successful school is a passionate franchise partner, and we're looking for someone who can help those businesses flourish.

As our Franchise Performance & Development Manager, you'll become a strategic business adviser to franchise owners across the UK.

You'll combine commercial thinking with genuine relationship building, using business insight, coaching and operational support to help franchise partners grow profitable, sustainable businesses.

This is an opportunity for someone who enjoys influencing people, analysing business performance and making a visible difference.

You'll be responsible for:

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• Coaching franchise partners to improve performance and profitability
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• Reviewing KPIs and Profit and Loss accounts and identifying opportunities for growth
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• Supporting franchise recruitment, onboarding and ongoing development
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• Conducting business reviews and operational visits
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• Sharing best practice across the franchise network
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• Contributing to strategic projects that support continued growth
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We're looking for someone with experience in:

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• Franchise commercial leadership and business transformation
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• Business coaching
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• Multi-site operations
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• Account management
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• Commercial performance
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• Stakeholder management
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Most importantly, you'll enjoy helping people succeed and be confident having supportive but challenging conversations that drive results.

Success in this role will be measured through improvements in franchise profitability, student growth, franchise renewals and overall network performance.

Why join us?

You'll be joining an award-winning franchise organisation with an ambitious future, a supportive Head Office team and a role where your work genuinely helps people build successful businesses.

If you're looking for a career where commercial success and positive impact go hand in hand, we'd love to hear from you.