Posted 05 August, 2026
Customer Success Manager at AI PropTech SaaS
Grey Matter Recruitment
London, ENG, GB
Full Time
Job Description
Help build the future of AI-powered Customer Success, working directly with enterprise property businesses as they adopt one of the UK's most exciting AI platforms.
\nThe Company
\n- \n
- AI startup transforming the £33bn property industry \n
- Building AI agents that automate 80-90% of operational workloads \n
- Early-stage business with equity, huge growth and unicorn ambitions \n
The Role
\n- \n
- Own onboarding, adoption, retention and expansion for enterprise customers \n
- Help build AI-powered CS automations, workflows and scalable processes \n
- Partner with Product & Engineering to shape the future of the platform \n
The Need
\n- \n
- Customer Success, Account Management or Solutions Engineering within B2B Saas \n
- Comfortable with APIs, integrations, data and technical troubleshooting \n
- Passion for AI, automation and building modern Customer Success functions \n
