Social Account Director (12M FTC)

The Position

We are looking for an Account Director with strong organic social media and content expertise to join our London team on a 12-month fixed-term contract (maternity cover), commencing in August 2026.

This role is responsible for leading client relationships, delivering integrated communications programmes, and driving high-quality execution across a diverse portfolio of accounts. You'll play a key role in shaping and delivering organic social strategies, content programmes and audience engagement initiatives, providing strategic counsel and ensuring measurable business impact.

Working within our Media & Influence team, you'll lead social-first programmes for clients across a range of sectors, including regulated industries, where the ability to navigate compliance requirements and translate complex topics into engaging content is essential.

As a senior member of the team, you'll mentor colleagues, contribute to new business opportunities, and help foster a collaborative and inclusive team culture.

What You'll Do

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• Lead day-to-day client relationships and oversee the delivery of integrated communications programmes.
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• Develop and deliver organic social media strategies, content plans and channel management programmes.
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• Oversee social content creation, editorial planning, community engagement and performance reporting.
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• Provide strategic guidance on social media, content, audience engagement, platform trends and best practices.
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• Translate complex or technical subject matter into compelling, audience-first content.
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• Identify opportunities for clients and deliver insight-led recommendations that drive impact.
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• Lead, mentor and support account teams, encouraging professional growth and collaboration.
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• Manage account performance, budgets and resourcing to ensure successful delivery.
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• Contribute to business development activity, including proposals and pitches.
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• Support internal initiatives focused on learning, innovation and team development.
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What You'll Need

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• Proven experience leading organic social media programmes within an agency or consultancy environment.
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• Strong expertise across social strategy, content development, channel management, community engagement and performance analysis.
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• Demonstrated experience managing social channels and creating content that delivers measurable results.
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• Excellent understanding of the evolving social media landscape, emerging platforms and audience behaviours.
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• Ability to translate complex, technical or regulated subject matter into accessible and engaging content.
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• Experience managing client relationships and providing strategic counsel to senior stakeholders.
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• Strong project management skills with experience managing budgets, resources and multiple workstreams.
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• Excellent communication, collaboration and stakeholder management skills.
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• Experience working with healthcare, healthcare technology, financial services or other regulated sectors is advantageous.
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• Experience with influencer marketing is a plus.
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Perks & Benefits

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• Hybrid working model (3 days in the office per week) plus Work From Anywhere weeks.
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• Comprehensive healthcare, dental and vision coverage.
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• Unlimited holiday, wellness days, wellness hours, and Summer Fridays.
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• Four-week sabbatical after five years' service.
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• Enhanced family leave, including 20 weeks' additional maternity pay and six weeks' paternity leave.
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• Global mentoring, networking, and learning opportunities.
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• 20 annual volunteer hours for charitable causes.
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• Employee resource groups and globally driven DEI initiatives.
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