Administrator

Office Administrator Location: WellingboroughPay Rate: £12.71 per hourHours: Monday to Friday, 7am-5pmPosition OverviewWe are looking for an experienced and organised Office Administrator to join our busy depot in Wellingborough.The ideal candidate will come from a construction, plant hire, industrial, or logistics background and be comfortable operating in a fast-paced commercial environment. You will be a core point of contact for administrative operations, liaising between hire controllers, workshop fitters, drivers, and external clients to keep depot processes running smoothly.Key ResponsibilitiesHire & Depot Administration\n

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• Process and log plant machine hires, off-hires, and extensions using internal software systems.
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• Raise and track purchase orders, cross-referencing transport movement sheets, delivery notes, and cross-hires.
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• Assist with transport and driver logistics paperwork
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• Prepare accurately detailed off-hire damage/breakdown notes in coordination with workshop engineers.
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Account & Compliance Support\n

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• Check timecards, job sheets, and driver logs for accuracy before submitting for payroll/invoicing.
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• Liaise with the central finance team to resolve invoice queries, purchase order discrepancies, and supplier credits.
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• Maintain compliance records (e.g., machine maintenance logs, service certifications, health & safety documentation).
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Customer Service & General Office Support\n

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• Answer incoming calls and emails, directing customer enquiries to the relevant hire controller or department.
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• Welcome depot visitors, delivery drivers, and contractors while ensuring site health & safety sign-in protocols are followed.
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• Order office supplies, manage incoming/outgoing mail, and maintain organised digital and physical filing systems.
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Essential Requirements & Qualifications\n

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• Experience: Proven administration experience within a construction, plant hire, engineering, industrial, or haulage/logistics environment.
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• Industry Knowledge: Familiarity with plant machinery terminology (e.g., excavators, dumpers, telehandlers) and hire office procedures is strongly preferred.
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• IT Literacy: Tech-savvy with proficiency in Microsoft Office and comfortable learning bespoke plant management software.
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• Attention to Detail: Excellent numerical and analytical skills with high accuracy when cross-checking hire contracts, POs, and invoices.
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• Communication: Clear, confident telephone manner and professional email etiquette when dealing with clients, drivers, and depot staff.
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• Work Ethic: Proactive, self-motivated, and capable of prioritising tasks under tight operational deadlines.
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