Optical Supervisor

Full-Time | Up to £29,000 DOE + Bonus

Lunaria Recruitment is currently recruiting for an experienced Optical Supervisor to join a busy and successful optical practice in Maidenhead.

This is a fantastic opportunity for a confident and motivated Optical Assistant or existing Supervisor who is looking to take the next step in their career. You’ll be joining a supportive team in a practice that prides itself on delivering exceptional customer care and high professional standards.

As an Optical Supervisor, you will support the day-to-day running of the practice while leading by example on the shop floor.

Your responsibilities will include:

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• Providing outstanding customer service and creating a welcoming environment
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• Supporting and motivating the team to achieve practice goals
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• Carrying out pre-screening and optical dispensing
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• Advising patients on frames, lenses, and optical products
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• Managing collections, adjustments, repairs, and aftercare
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• Assisting with appointment flow and ensuring a smooth patient journey
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• Handling customer queries and resolving issues professionally
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• Supporting training and development of team members
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• Maintaining high standards of presentation and organisation throughout the practice
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• Salary up to £29,000 depending on experience
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• Performance-related bonus scheme
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• Supportive and friendly working environment
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• Excellent opportunities for career progression
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• Ongoing training and development
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• Work within a well-established and respected optical practice
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To be considered for this role, you will need:

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• Previous experience working within an optical practice
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• Experience in dispensing and pre-screening
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• Supervisory or team-leading experience is desirable
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• Excellent communication and customer service skills
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• A professional and positive attitude
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• Strong organisational skills and attention to detail
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• A passion for optics and delivering an exceptional patient experience
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If you’re ready to join a practice where your experience is valued and your career can continue to grow, we’d love to hear from you.

Apply today or contact Lunaria Recruitment for more information.