Field Service Technician

The Company

A successful business who supplies dispensing systems and beverage solutions to the catering and hospitality industry. They have built a strong reputation for product quality, technical expertise, and exceptional customer service, and are continuing to invest in their engineering function. We are looking for an experienced Field Service Technician to join their operation.

The Role

As a Field Service Technician, you will be responsible for the preparation, installation, servicing, and maintenance of fruit juice dispenser systems. The equipment ranges from free-standing dispensers to plumbed-in commercial dispense systems installed at customer sites. This is a varied field-based role that combines installation work, preventative maintenance, fault diagnosis, repairs, and customer support.

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• Install and commission fruit juice dispensing equipment at customer premises
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• Carry out scheduled preventative maintenance, cleaning, and calibration
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• Diagnose and repair mechanical and electrical faults
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• Replace defective components and ensure equipment is operating efficiently
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• Provide customers with guidance on the correct operation and maintenance of equipment
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• Complete service reports and maintenance documentation accurately
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• Manage spare parts, tools, and vehicle stock effectively
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• Ensure all work complies with food hygiene, electrical, and health & safety regulations
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• Travel regularly within your designated territory, with occasional overnight stays where required
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• Support the wider engineering team with additional service activities as needed
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About You

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• At least 2 years’ experience in a field service, appliance repair, or foodservice equipment environment.
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• Strong mechanical and electrical troubleshooting skills.
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• The ability to read and interpret schematics, wiring diagrams, and technical manuals.
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• Excellent customer service and communication skills.
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• A self-motivated and organised approach to work.
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• The ability to work independently and manage your own schedule.
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• A full UK driving licence with a good driving record.
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• The ability to lift and move equipment (up to 50lbs) and work across a variety of commercial environments.
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• Experience working with beverage dispensers, coffee machines, or similar foodservice equipment would be highly advantageous, although not essential.
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The Package

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• Competitive Salary £32-34k DOE.
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• 24 days holiday + public holidays.
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• Lunch, snacks and refreshments provided.
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• Workplace Pension.
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• Uniform & PPE.
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• Company Van (not for personal use).
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• Fuel Card.
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• Mobile Phone & Tablet.
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