Strategy Manager

WHO WE ARE

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Crossmedia is the global media independent agency. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.

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We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.

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We have offices in London, Germany and the U.S. Our client roster includes Zalando, Airbus, Invesco, US Bank, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Citizens Bank, and more.

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YOUR ROLE

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Senior Strategy Manager

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A Senior Strategy Manager leads the development of integrated communications strategies within a media agency, turning complex business challenges into clear, actionable plans. Working across a major fashion retailer and a global aeronautics client, this role requires balancing cultural relevance with commercial impact, shaping strategies that drive both brand and business growth.

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Partnering closely with media planning, investment, analytics, activation, and creative teams, the Senior Strategy Manager develops audience-first communications strategies that connect insight, media, and data to deliver measurable business outcomes.

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You'll work across the full communications ecosystem, helping clients define audience strategies, channel roles, measurement frameworks, and integrated media approaches that connect insight to execution.

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This is a hybrid role designed to balance collaboration and flexibility, with three days onsite each week and two days of remote work flexibility.

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KEY RESPONSIBILITIES

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Strategy & Storytelling

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• Lead end-to-end strategy development, from insight to activation
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• Translate business challenges into clear communications tasks and channel roles
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• Craft compelling narratives that align creative, media, and data
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• Present confidently to clients and internal stakeholders
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• Build simple, scalable frameworks that elevate strategic output on both a local and global level
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Client Leadership & Integration

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• Act as day-to-day strategic lead for key client workstreams
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• Build trusted relationships with mid-to-senior client stakeholders
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• Lead integrated discussions across creative, media, and activation teams
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• Run workshops, planning sessions, and project meetings independently
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• Act as a strategic sparring partner to creative and other teams, ensuring ideas are rooted in audience insight, media behaviour and measurable communications effect
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Insight & Planning

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• Identify and apply shifts across culture, consumer behaviour, category, and brand
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• Turn insights into clear opportunities and actionable strategies
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• Shape full-funnel, connected ecosystem plans with defined roles for each channel
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• Ensure a clear link from insight through to execution in all outputs
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• Define clear measurement frameworks, learning agendas and effectiveness principles that connect strategy to business outcomes, media KPIs and post-campaign optimisation
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Growth & Agency Contribution

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• Play a key role in new business pitches and strategic responses
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• Mentor junior team members and elevate team output
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• Contribute to thought leadership and case studies
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• Bring fresh, distinctive thinking that pushes the agency forward
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• Identify emerging media, technology and cultural opportunities, including AI, creator, commerce and partnership-led solutions, and translate them into practical client recommendations
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REQUIREMENTS

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• 4–7 years’ experience in media, communications, or advertising strategy
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• Strong strategic thinking and commercial understanding
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• Excellent storytelling and presentation skills
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• Confidence leading projects and client conversations independently
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• Collaborative mindset with the ability to inspire cross-functional teams
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• Curiosity, resilience, and a drive to continuously improving
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• You have a bit of an entrepreneurial streak and are excited to be part of an agency where you can bring your ideas, views, and new opportunities to the tabl
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• You are a highly skilled individual who’s looking for a place to learn, push and build something special and you want to do it in a casual and collaborative environ
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Location: London, UK (Soho)

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Hybrid/Flexible: 3 days onsite, 2 days remote

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Employment Type: Full-time, Permanent

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Right to Work: Applicants must have the legal right to work in the UK at the time of application. Crossmedia is unable to provide visa sponsorship for this role.

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CROSSMEDIA BENEFITS

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Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:

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• Flexibility to work in hybrid manner with in-office and work from home options
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• Generous Annual leave
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• Sponsored healthcare options and agency-wide physical & mental health support
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• Pension (UK) and 401k (USA)
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• Paid sabbatical at significant milestone anniversaries
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• Generous paid parental leave policy
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• Life milestone recognition & support
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• The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
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• Cell phone/tech reimbursement
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• Learning & Development and training programs
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• And burgers – lots and lots of burgers
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COMMITMENT TO DIVERSITY AND INCLUSION

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Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.

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