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Posted 05 August, 2026

Supply Chain Coordinator

AM Global
Sunderland, ENG, GB Full Time

Job Description

Mission and Main Objectives:

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This role will work within Automotive Components Supply Chain Management team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasized on the supply chain for the allocated key accounts and accountable for the subsequent account performance.

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The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a high degree of communication, coordination and excellent customer service skills. As the role is that of end-to-end account management, a great deal of job ownership and responsibility is required.

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Outline and Responsibilities:

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  • End-to-end responsibility of all allocated accounts
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  • Accountable for financial performance of allocated accounts, in line with commercial conditions.
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  • Responsible for financial analysis of assigned customer accounts
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  • Manage the day-to-day requirements of assigned customers, suppliers and 3PLs
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  • Point of contact for assigned customers, ensuring a consistent customer service approach and positive long term relationships.
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  • Effectively manage supply chain from supplier to assigned customers, in line with set criteria.
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  • Monitors service received to assigned customers – detailed in regular KPI reports.
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  • Identify commercial opportunities and collaborate with the Sales Team to grow the business.
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  • Ensure timely invoice issue and payment of assigned customers.
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  • Manage and report on inventory and quality issues together with 3PL and Quality Department.
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  • Building and maintaining relationships with customers, suppliers and 3PL providers.
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  • Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.
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  • Assist with ongoing process reviews and identify and implement process improvement activities.
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  • Financial and logistics data recording and reporting.
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  • Liaison with relevant warehouses for stock management and inventory control.
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  • Oversee Assistant Delivery Control duties in relation to allocated accounts.
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  • Mentor Assistant Delivery Controllers as appropriate.
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  • Any other reasonable duty requested by management, relevant to the role.
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Experience and Qualifications Required:

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  • Essential experience working within the automotive industry or global / international Supply chain management.
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  • Required experience in global or international Logistics (or similar)
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  • Good knowledge of MRP systems and customer service skills
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  • Very computer literate (incl. excel, word, outlook, etc)
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  • Good problem solving skills and an ability to prioritise tasks
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  • Ability to work with limited supervision and using own initiative to complete tasks
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  • Good communication and interpersonal skills, dealing with people from different functional areas and cultures
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  • Flexible and adaptable, able to work to tight deadlines
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Assessed Competencies / Overall Meaning:

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  • Developing Others Level 1
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  • Gives Short-Term, Task-Oriented Instruction
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  • Teamwork & Cooperation level 2
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  • Expresses positive attitudes and expectations of a team or team member
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  • Achievement Orientation level 2
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  • Creates own measures of excellence
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  • Customer Service level 2
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  • Takes Personal Responsibility for Correcting Problems
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  • Organisational Commitment level 2
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  • Develops loyalty
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  • Initiative level 1
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  • Reacts to short-term opportunities or problems
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  • Concern for Order level 2
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  • Monitors Own or Others’ Work for Order
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  • Analytical Thinking level 2
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  • Sees Basic Relationships
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  • Conceptual Thinking level 1
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  • Applies Basic Rules
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  • Information Seeking level 2
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  • investigates
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  • Expertise level 2
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  • Assembles latest and relevant information of own area of expertise
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  • Impact & influence level 2
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  • Takes multiple actions to persuade
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  • Organisation Awareness level 2
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  • Understands Informal Structure
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