Customer Service Advisor - Swedish & Danish Speaking

Customer Service Advisor – Swedish & Danish Speaking

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📍 London Hybrid (3 days in office) or Remote within the UK

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📅 Permanent Position | Immediate start available

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Are you a fluent Swedish speaker with strong Danish language skills and a passion for delivering exceptional customer experiences?

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Euro London is excited to be partnering with an innovative and rapidly growing international consumer brand to recruit a Swedish & Danish-speaking Customer Service Advisor. This is a fantastic opportunity to join a business at an exciting stage of growth as it expands its presence across the Nordic market.

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You'll play a key role in supporting customers across Sweden and Denmark, acting as a trusted point of contact and ensuring every interaction is positive, engaging and solution-focused. As part of a collaborative, international team, you'll have the opportunity to contribute to a growing market while developing your own career within a highly customer-centric organisation.

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This is the perfect opportunity for someone who enjoys building relationships, solving problems and making customers feel valued at every stage of their journey.

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The role:

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As a Customer Service Advisor, you will support customers across multiple channels, delivering a first-class experience and helping to strengthen long-term customer loyalty.

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Key responsibilities include:

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• Providing outstanding customer support via phone, email, live chat and social media
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• Managing customer enquiries, orders, feedback and service-related issues
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• Delivering personalised and empathetic customer experiences
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• Building strong relationships and acting as a brand ambassador
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• Identifying opportunities to improve processes and customer satisfaction
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• Sharing customer feedback and insights with wider teams
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• Working collaboratively within a supportive and fast-paced international environment
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About you:

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We're looking for someone who genuinely enjoys helping people and takes pride in delivering exceptional service.

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To be successful, you'll have:

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• Fluent Swedish (written and spoken)
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• Strong Danish language skills with at least professional working proficiency
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• Fluent English communication skills
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• Previous customer service, customer support or customer-facing experience
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• Excellent written communication and attention to detail
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• Strong problem-solving skills and a proactive mindset
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• The ability to manage multiple priorities effectively
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• A positive, team-oriented attitude whilst being comfortable working independently
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• UK Right to Work
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What's in it for you?

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This is much more than a traditional customer service position. You'll be joining a business where people, development and culture truly matter.

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'05; Opportunity to play a key role in an exciting Nordic market expansion

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'05; Join a fast-growing international company with genuine career progression opportunities

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'05; Hybrid or remote working flexibility within the UK

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'05; 25 days annual leave plus bank holidays

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'05; Additional wellbeing leave and length-of-service holiday rewards

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'05; Annual Learning & Development budget to invest in your career

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'05; Private Medical Insurance

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'05; Enhanced parental leave policies

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'05; A collaborative, supportive and genuinely inclusive culture

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'05; Regular team socials, company events and celebrations

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'05; The chance to make a real impact within a purpose-driven, values-led organisation

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Ready for your next challenge?

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If you're a fluent Swedish speaker with strong Danish skills and you're looking to join a growing international business where your contribution will be recognised and valued, we'd love to hear from you.

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Apply today to find out more.

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