Change Lead

JOB ROLE: Change and Process Lead

3 days a week on site (non negotiable)

The Role

We're looking for an experienced Change and Process Lead to drive the successful delivery and adoption of business change across a complex organisation. Working within a Process Excellence function, you'll lead change initiatives, ensuring new processes, systems, and ways of working are effectively embedded and deliver lasting business benefits.

Key Responsibilities

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• Develop and deliver change strategies using PROSCI or equivalent methodologies.
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• Lead change across large transformation programmes.
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• Conduct change impact and readiness assessments.
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• Engage and influence stakeholders at all levels.
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• Develop communications, training, and adoption plans.
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• Monitor change readiness, adoption, and benefits.
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• Identify and mitigate change risks.
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• Support leaders in driving successful organisational change.
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About You

Essential

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• PROSCI Change Practitioner (or equivalent).
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• Proven experience leading change within large transformation programmes.
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• Strong stakeholder engagement and communication skills.
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• Experience delivering change strategies, training, and readiness activities.
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• Knowledge of process improvement and operational change.
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Desirable

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• Experience within Process or Operational Excellence.
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• Lean or Six Sigma knowledge.
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• Insurance experience is a MUST
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Personal Attributes

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• Collaborative and influential.
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• Resilient and adaptable.
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• Strong analytical and problem-solving skills.
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• Passionate about delivering sustainable change.
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Please apply if you have good change management experience within the insurance industry!