Training and Office Manager

About the Company

At Lighthouse Safety Training Ltd, we are passionate about delivering high-quality training that changes minds and shapes futures.

About the Role

We are seeking a Training & Office Manager to join our team on a part-time basis, working Monday, Tuesday and Thursday from 08:00–17:00. This is a varied and hands-on role where you will play a key part in coordinating training operations, managing office activity, supporting business administration, and ensuring an excellent experience for both clients and course attendees.

Responsibilities

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• Managing and supporting a small team, providing guidance, organisation and day-to-day leadership
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• Coordinating and scheduling trainers and consultant trainers
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• Managing training capacity and maintaining a rolling programme of courses
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• Supporting the administration and organisation of company accounts, subscriptions and contractors
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• Overseeing office and training room environments, including Health & Safety compliance
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• Maintaining relationships with accredited bodies and ensuring standards are met
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• Producing quotations and supporting client enquiries
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• Preparing training paperwork and contracts
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• Assisting with training forecasts and identifying opportunities to maximise course capacity
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Required Skills

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• Experienced in managing or supervising a team within a busy office or operational environment
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• Confident motivating, supporting and coordinating team members effectively
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• Highly organised with excellent attention to detail
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• Confident managing multiple priorities in a fast-paced environment
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• A strong communicator with excellent customer service skills
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• Proactive and able to work independently as well as part of a team
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• Experienced in administration, scheduling or office management
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• Comfortable using Microsoft Office and business systems
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Preferred Skills

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• Professional, reliable and adaptable
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• Experience within a training, compliance or safety environment would be beneficial, but is not essential.
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Benefits

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• 25 days annual leave plus bank holidays
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• Life assurance
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• Enhanced family benefits
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• Cycle to work scheme
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• Charity sponsorship opportunities
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• Employee discount scheme
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• Ongoing training and development
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