Air Export Operator

Job Title: Air Export Operator

Location: Manchester, UK

Salary: £27,000 – £38,000 + Benefits (DOE)

A leading, established freight forwarder in Manchester is hiring an Air Export Operator to manage global air shipments end-to-end. If you thrive under airport cutoffs and want a role with strong career progression and direct carrier interaction, this is for you.

What You’ll Do:

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• Run the Desk: Take complete ownership of international air export files from booking through to global airport delivery.
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• Build Carrier Relationships: Negotiate spot rates and secure space allocations with airlines, GSAs, and overseas agents.
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• Master Compliance: Prepare accurate export documentation, including MAWBs, HAWBs, certificates of origin, and customs declarations.
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• Own Client Accounts: Deliver high-touch customer support with real-time flight tracking and proactive delay resolution.
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• Manage File Margins: Handle job costing, clear vendor charges, and execute accurate client billing to maximize profitability.
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What You’ll Need:

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• 2+ years of hands-on air export forwarding experience in the UK.
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• Solid grasp of Known Cargo regulations, Incoterms, and air export customs.
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• Familiarity with software like CargoWise, MultiFreight, or similar platforms.
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• Sharp organizational skills to meet strict airport cutoff deadlines.
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What You Get:

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• Competitive basic salary (£27k–£38k DOE) plus company benefits.
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• Clear internal pathways for promotion within an expanding global network.
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• A supportive, team-first environment in Manchester.
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